How it works
Your tenant
Core & Enhanced run in your Azure account. You own everything.
Secure access
Managed via Azure Lighthouse. Remove us anytime, instantly.
Separate billing
A flat monthly fee, independent of your DTS support retainer.
Setup
One-time onboarding: $1000 for Core/Enhanced. No setup fee for Edge.
Clear boundaries: the Bedrock Edge fee covers the watching — monitoring, alerting, and reporting; when an alert fires, response time bills to your Total Care hours. Core & Enhanced include incident response for infrastructure only. Non-infrastructure work, other than basic Rock version upgrades included on enhanced stay on your DTS retainer or will be billed separately (4 hour minimum for non-retainer work applies). Azure consumption for hosted environments (servers, storage, bandwidth) is billed by Microsoft directly; the Bedrock fee is a management fee. Fees are per production environment.